Job Description and Requirements

Islamic Relief Worldwide

Islamic Relief Worldwide (IRW) is an international relief and development charity which envisages a canning world where people unite to respond to the suffering of others, empowering them to fulfill their potential, and independent Non-Governmental Organization (INGO) founded in the UK in 1984, and working in Jordan since 1997.Islamic Relief works with communities to strengthen their resilience to disasters, and we provide vital emergency aid when disasters occur. We help poor people to access basic services, including education, water and sanitation, as well as healthcare. We provide lasting routes out of poverty through our sustainable livelihood’s schemes. Our integrated approach to development is transforming communities worldwide. We tackle the root causes of poverty and make sure that the world’s most vulnerable people have a strong voice and real influence in both our programs and advocacy. Islamic Relief is also a policy leader on Islamic humanitarianism, and our research programs develop distinctive, practical approaches to the key issues that are affecting our world today.

Our values and commitment to safeguarding:

IRJ is committed to preventing any type of unwanted behavior at work including sexual harassment, exploitation and abuse, lack of integrity, and financial misconduct; and committed to promoting the welfare of children, young people, adults, and beneficiaries with whom IRJ engages. IRJ expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organization.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRJ also participates in the Inter-Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse, and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

If you are talented, reliable, service minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please submit on the job post 

Only shortlisted candidates will be contacted.

Pre-employment Checks:  

Any employment with Islamic Relief will be subject to the following checks:

• Screening clearance
• Receipt of satisfactory references

Major Responsibilities:

The Marketing and training Officer will be responsible for coordinating, supervising, and providing technical assistance for the Marketing platforms, and training of livelihoods projects’ activities in Jordan; they will be responsible for:

1. Design and prepare marketing campaigns, material, and promotions
2. Evaluate competitor products and make pricing recommendations
3. Identify potential market for new products
4. Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
5. Incorporate lesson learned and feedback from clients for possible improvement
6. Developing collaborative working relationships and an effective network of both internal and external stakeholders to support and facilitate effective activity management and implementation.
7. Developing and monitoring content for social media platforms, proactively engaging with stakeholders through customer-focused content and products that meet the project’s objectives
8. Conduct training sessions for diverse groups, ensuring an interactive and participatory learning environment.
9. Adapt training approaches to accommodate different learning styles and participant backgrounds.
10. Provide personalized coaching and mentoring support to aspiring entrepreneurs.
11. Guide participants in developing their marketing and business plans, identifying market opportunities, and overcoming challenges.
12. Monitor and evaluate the effectiveness of training programs, gathering feedback and implementing improvements.
13. Conduct assessments and surveys to measure participant impact and satisfaction.
14. Ensure training compliance with organizational standards and guidelines.
15. Stay updated with the latest trends, best practices, and emerging methodologies in entrepreneurship training.
16. Conduct research on relevant topics to enhance the content and relevance of training programs.
17. Share knowledge and insights with the team to contribute to the overall learning culture of the department.
18. Fully comply with IRJ safety and security procedures and provide input to security monitoring and assessments to enable and promote a safe and secure environment for program implementation
19. Coach and follow up with the stakeholders after completing the project activities
20. Support the Food Security and Livelihoods team in conducting the assessments and selection of the rightsholders.
21. Develop the ToRs for the platforms and deal with service providers under the marketing activities. 

SKILLS AND COMPETENCE

Technical skills and experience:

• At least three years of experience in marketing and communication support, social media management, and media advisory services for projects.
• Experience in managing digital hubs, social media platforms, and online content.
• Demonstrated ability to deliver comprehensive written documents
• Experience in creating Marketing Material

Core humanitarian competencies:

• Understanding of humanitarian contexts and principles:
• Good understanding of humanitarian issues, with experience of/or ability to work directly with local NGOs or communities.

Achieving Results effectively:

• Very good time management abilities.
• Very good judgment and problem-solving skills
• Very good decision-making
   

Developing and maintaining relationships:

• Very good verbal and written communication skills and the ability to relate to people from all backgrounds.
• Consistently approaches work with energy and a positive, constructive attitude.

Managing yourself in a pressured and changing environment:

• Demonstrated ability to be flexible and adapt to changing situations.
• The ability to remain calm while dealing with conflicting priorities and working under pressure.

Operating safely and securely in a humanitarian response:

• Relevant experience in implementing security policy/protocols.
   

EDUCATION: 

Bachelor’s Degree in Mass Communication, Marketing, media.

Languages:

• Excellent spoken and written English
• Fluency in spoken and written Arabic