The Organization

Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls. We believe in the power and potential of every child but know this is often suppressed by poverty, violence, exclusion and discrimination. And it is girls who are most affected.

Working together with children, young people, supporters and partners, we strive for a just world, tackling the root causes of the challenges girls and vulnerable children face. We support children’s rights from birth until they reach adulthood and we enable children to prepare for and respond to crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.

For over 85 years, we have rallied other determined optimists to transform the lives of all children in more than 80 countries.

We won’t stop until we are all equal.

Plan International Jordan is contracted by Novo Nordisk Foundation to implement a 5-year youth empowerment program called “Najahna” (2022-2026). The action will aim to complement the Jordan Response Plan’s top priority, which is to strengthen systems to protect the dignity and welfare of Syrian refugees and vulnerable Jordanians impacted by the Syrian crisis. By doing this, the project will support Jordan’s enduring commitment to continue to build an integrated multi-year framework to respond to the Syrian crisis in a transparent, collaborative, and sustainable manner in line with the Global Compact on Refugees framework.

The Consortium

The Najahna consortium is comprised of four organizations, Plan International (Consortium Lead), The Norwegian Refugee Council (NRC), The Royal Health Awareness Society (RHAS), and The Confederation of Danish Industries (DI). The consortium partners bring an exceptional combination of experience, capacity and presence built over?many years of working with refugees and conflict-affected youth in ensuring access to Education, Youth Economic Empowerment, Health/Protection mainstreaming, gender and gender transformative approaches in various countries around the world and in Jordan, including the targeted governorates (Amman, Zarqa, Irbid, Mafraq) and the Azraq and Zaatri refugee camps. The consortium partners and local partners provide complementary reach to strengthen each other’s existing programming. The program seeks to empower Jordanian youth, Syrian refugees and other conflict affected youth, especially adolescent girls and young women, with skills and capacities to pursue sustainable livelihood opportunities and challenge and break down gender, social, economic and refugee barriers as active social and economic members of civil society.

ROLE PURPOSE

Plan International in Jordan is seeking to recruit an experienced MERL Coordinator to support the “Najahna” program. The MERL Coordinator will be part of the Program Management Unit (PMU) which oversees the program's implementation and quality. They will work under the supervision of the PMU MERL Technical Specialist and very closely with the MERL focal points of all consortium members and MERL consultants contracted by the PMU.

The post holder will play a critical role in the implementation of the Monitoring, Evaluation, Research, and Learning (MERL) framework for the Najahna multi-partner consortium. The Coordinator will work closely with MERL and program teams and consortium partners to ensure effective data collection, cleaning, analysis, and reporting. This role focuses on ensuring quality M&E processes, contributing to research and learning agenda-setting, and ensuring that consortium’s Power BI dashboards are adapted and updated on a regular basis.

The PMU MERL Coordinator will be based in Amman office and ensures that MERL instruments and processes are applied and adapted as necessary to capture consortium progress and achievements. The PMU MERL Coordinator, in collaboration with the PMU MERL Technical Specialist and the rest of the PMU’s team, will actively contribute to the shaping of the MERL systems and processes based on evidence and needs.

Dimensions of the Role

The role reports to the PMU’s MERL Technical Specialist and works very closely with the rest of the PMU’s team. It involves regular and very close coordination, follow-up, and communication with consortium partners’ MERL focal points and all research and learning consultants contracted by the PMU. As this role involves the provision of field support and field visits, some communications with participants, including children, is also required.

Accountabilities

Under direct supervision and guidance of the PMU’s MERL Technical Specialist and in close collaboration with the PMU’s team, the consortium’s MERL focal points, and program colleagues, the PMU’s MERL Coordinator will assume the following responsibilities:

1. Data Quality Assurance: Ensure rigorous and ethical quality assurance measures are applied all through the life cycle of data, including during training of enumerators, data collection, data cleaning, data transference, and data analysis;
2. Maintaining monitoring instruments and processes: Ensure monitoring instruments (e.g., Kobo data collection forms and data analysis spreadsheets) are updated and improved regularly;
3. Reporting and Communications: Support with the analysis of consortium data on reach, outputs, and outcome levels, and prepare reports on MERL results and findings as needed;
4. Visualization: Ensure Power Bi dashboards are adapted to reflect outcomes and impact of the consortium and they are updated on a regular and timely basis for partners as well as external stakeholders’ use;
5. Capacity Building: Provide technical support and capacity-building to consortium members and partners in MERL methodologies and best practices as relevant;
6. Research and Evaluation: Share with Najahna’s Research and Learning consultants MERL data and findings and contribute to agenda-setting as appropriate and support with their technical requests from the partners;
7. Events and Activities: Contribute to MERL-related events and activities in an informed manner drawing on MERL findings and learnings;
8. Learning and Knowledge Sharing: Support the PMU team in fostering a culture of learning and knowledge sharing within the consortium, encouraging adaptive management based on data-driven insights.

 Communication:

1. Contribute to Najahna’s MERL technical working group discussions and ensure effective coordination and collaboration between all partners as relevant to data and data quality;
2. Attend regular calls, meetings, etc. as required;

The MERL Coordinator may also be asked to undertake any other relevant tasks to support programme’s MERL as required.

Child protection, gender equality and inclusion

• Ensures that Plan International’s global policies for Safeguarding Children, Young People and Programmes Participants and Gender Equality and Inclusion are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies.

Key relationships

The role reports to the PMU’s MERL Technical Specialist and works very closely with the rest of the PMU’s team. It involves regular coordination with consortium partners’ MERL focal points and all research and learning consultants contracted by the PMU.

Technical expertise, skills and knowledge

Essential

• Bachelor’s degree or higher in a relevant field (e.g., Monitoring and Evaluation, Social Sciences, Statistics, International Development, etc);
• Minimum of 3-5 years of progressively responsible experience in working with M&E systems in an NGO/INGO in a development setting with partners;
• Proven expertise in quantitative and qualitative research methodologies, data analysis, and data visualization;
• Strong problem-solving, coordination, and communications skills with the ability to negotiate and persuade;
• Excellent interpersonal skills, with the ability to work effectively in a diverse, multicultural environment.
• Proven expertise with relevant MERL software and tools (specially Excel, Kobo, and PowerBi);
• Good understanding of gender and ability to engage on gender equality issues;
• Experience of providing capacity building on relevant technical areas with a variety of audiences.
• Excellent written and oral communication skills, with very good command of spoken and written English and Arabic:
• Knowledge and understanding of best practices in M&E including global practices, including participatory methods. 
• Demonstrated attention to detail, ability to follow procedures, meet deadlines and work cooperatively.
• A passion for mission driven work and personal values aligned with those of Plan International’s purpose and values.

Desirable

• Previous experience working in a consortium;
• Previous experience working in livelihoods, gender-focused programs;
• Previous experience working with multi-cultural partners.

Plan International’s Values in Practice

We are open and accountable

• Promotes a culture of openness and transparency, including with sponsors and donors.
• Holds self and others accountable to achieve the highest standards of integrity.
• Consistent and fair in the treatment of people.
• Open about mistakes and keen to learn from them.
• Accountable for ensuring we are a safe organisation for all children, girls & young people

We strive for lasting impact

• Articulates a clear purpose for staff and sets high expectations.
• Creates a climate of continuous improvement, open to challenge and new ideas.
• Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.
• Evidence-based and evaluates effectiveness.

We work well together

• Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
• Builds constructive relationships across Plan International to support our shared goals.
• Develops trusting and ‘win-win’ relationships with funders, partners and communities.
• Engages and works well with others outside the organization to build a better world for girls and all children.

We are inclusive and empowering

• We empower our staff to give their best and develop their potential
• We respect all people, appreciate differences and challenge equality in our programs and our workplace
• We support children, girls and young people to increase their confidence and to change their own lives.

Physical Environment

Typical work environment at office and occasionally in field.

Level of contact with children

Mid contact: Occasional interaction with children

ROLE PROFILE

Type of Role:  Full Time

Contract Duration: Six Months – Renewable Upon Satisfactory Performance and budget availabilty

Reports to: PMU MERL Technical Specialist

Location:  PIJO Office, Amman, with occasional field visits in Najahna targeted areas

Grade: level 14

Closing Date: 01 May 2025

Female candidates are highly encouraged to apply. Plan International operates an equal opportunities policy and actively encourages diversity, welcoming applications from all areas of the international community.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Please note that only applications and CVs written in English will be accepted.

A range of pre-employment checks will be undertaken in conformity with Plan International's Child Safeguarding Policy.