IT Support Officer

28/1/2025 www.akhtaboot.com
Location :

Amman, Jordan

Job Category :

others

Job requirements

  • 0 - 2

  • Junior (With some experience in the field)

Description

Job Description and Requirements

 

Generations For Peace is supporting one of its partners, the Jordan Olympic Committee, in recruiting for the following position: 

 

Jordan Olympic Committee: 

  • The Jordan Olympic Committee (JOC) is the governing body for sports in the Hashemite Kingdom of Jordan. Founded in 1957, the JOC became the nurturing body for 34 Olympic and non-Olympic sports federations in the kingdom, laying down the foundation and trail to develop and rise up with the state of sports in Jordan. 
  • Careful planning led by HRH Prince Feisal bin Al Hussein enabled the JOC to develop the sports scene in Jordan with both consistency and vision positioning Jordan as a key, medal winning participant in all the major sports events both regionally and internationally . 
  • Administrative efforts by the JOC were praised by the international sports community  pinpointing Jordan as a healthy and worthy host for numerous Arab, Asian and international sporting events and championships such as the FIFA U-17 Women's World Cup in 2016. 
  • Recognizing Jordan’s efforts in reshaping and bettering the sports scene both regionally and internationally, HRH Prince Feisal Al Hussein, President of the Jordan Olympic Committee (JOC) was elected as a member of the International Olympic Committee (IOC) in 2010 among other honorary positions. 
  • Given the role played and demonstration of the highest levels of commitment to sports betterment, Dr Jacques Rogge, President of the International Olympic Committee (IOC) named the Jordan Olympic Committee (JOC) in “the world’s Top 10%” Olympic Committees, cementing the Jordan Olympic Committee and its efforts as a role model raising standards in the sports world and a key player in the future of sports. 
  • Friendship, balance, aspiration excellence and respect are values we live by and teach our athletes at the JOC. These values serve us well in our role to prepare our nation’s finest competitors, working hand in hand with all sports federations in the kingdom to lead the best sportsmen and women who will go on to compete at the greatest sporting competition in the world. 
  • The Jordan Olympic Committee (JOC) is a non-profit organization that represents the strong, independent voice for Jordanian Olympic Sport and the place for all aspiring athletes to better themselves and grow while representing Jordan all around the world.

Job Summary

The IT Officer will support the Jordan Olympic Committee's (JOC) IT operations and digital transformation initiatives. This role includes managing Google Workspace, assisting with the implementation of Zoho One, and collaborating with third-party vendors on the development of a new website and mobile application. The IT Officer will also provide technical support to ensure smooth day-to-day IT operations.

Key Responsibilities:

 1- IT Operations & Support

  •  Assist in managing Google Workspace (Gmail, Drive, Calendar, etc.) and providing support to staff.
  •  Troubleshoot and resolve basic hardware, software, and network issues.
  •  Ensure proper data organization, backups, and security measures.

2- Digital Transformation

  • Support the rollout and user adoption of Zoho One applications.
  • Assist in training staff on new digital tools and platforms.
  • Provide input on improving workflows through digital solutions.

3- Website & Application Development

  • Coordinate with third-party developers to track the progress of the new website and application.
  • Perform basic quality checks and provide feedback on functionality and usability.
  • Document and communicate user requirements to vendors.

4- Administrative & IT Planning

  • Maintain IT documentation, including inventory and system configurations.
  • Assist in drafting and implementing IT policies and procedures.
  • Stay updated on emerging IT trends to support the Committee’s goals.

Qualifications:

  • Bachelor’s degree in Information Technology, Computer Science, or a related field.
  • 0 to 2 years of experience in IT support, system administration, or related roles (fresh graduates are encouraged to apply).
  • Proficiency in English, both written and spoken.
  • Internship or academic project experience in Information Technology or Digital Transformation (preferred).
  • Basic knowledge of website and application development processes (preferred). 

Professional Competencies:

  • Familiarity with Gmail, Drive, Calendar, and Google Workspace (preferred), as well as Zoho One (preferred).
  • Basic understanding of IT systems, networks, and troubleshooting.
  • Ability to use office equipment such as computers and printers, along with knowledge of inventory management software.

Personal Competencies:

  • Strong problem-solving and organizational skills.
  • Good communication and interpersonal skills.
  • Ability to learn quickly and adapt to new technologies.

*Click here to access the Arabic Job Description: https://gfp.app.box.com/s/cwszuxwpwzz2epu3kqpuiwqp7a2zzr1s

**Click here to access the English Job Description: https://gfp.app.box.com/s/jxah1ojkl7spu5j1f3fl7ld1fpyxrr9s

***Candidates are encouraged to apply before the deadline 5 February 2025.

****We thank all applicants for their interest, but only shortlisted candidates will be contacted