RECRUITER & CAREER MANAGER – JORDAN/PALESTINE (REOPEN) 

Main Purpose
The Recruitment and Career Manager is responsible for attracting, selecting, developing and retaining high-quality medical and non-medical International Mobile Staff (IMS) for international deployments. MSF has a strong focus on developing the quality of staff, investing in both learning and development and talent management. The Intersectional Recruitment and Career Management Team based in Amman covers Algeria, Palestine, Jordan, Libya, Tunisia, and Morocco, with this position focused on Jordan and Palestine. The Team works with functional support and line management through the Head of Recruitment and Career Management in the Amman MENA office and plays a pivotal role in building up and maintaining relationships with the Jordanian and Palestinian universities, relevant civil societies and NGOs, and networking with medical institutions.

Recruitment & Career Management Department Scope of Work
Job Purpose

•  To provide the MSF movement with the right candidates for positions within MSF operational activities in sufficient quantities and qualities, and at the right time.
•  To contribute to the talent management initiatives to aid field staff development and retention.
•  To independently provide HR advice, support and career management to MSF field staff throughout their involvement with MSF.
•  Is an active member of the Amman MENA Office, contributing to its objective’s definitions and strategic plans.
•  With line and functional managers, defines HR strategy to ensure recruitment and placement of staff with necessary capacities and competencies to best respond to HR needs of all Operational Centers (OC) in a timely manner (right person, right place, right time).

Accountabilities
1. Recruitment

•  Continue to develop and implement integrated recruitment strategies for Jordan and Palestine
•  Identify the best source of recruitment according to the needs and objectives of all. OC’s as well as define recruitment strategy based on the analysis of labor market with the objective of recruiting professionals and people with potential to develop within the organization.
•  Screen and respond to applications in a professional and timely manner.
•  Actively work alongside the Team of Recruiters & Career Managers to provide creative content for the development of appropriate recruitment material, including website and social media.
•  Plan and deliver on a variety of recruitment activities in line with the recruitment strategy and the annual plan.
• Organize and facilitate applicant info sessions, job fairs, local association presentations to attract qualified personnel and ensure clear expectations of applicants.
•  Monitor and analyze the relevant labor market trends (in terms of profiles available, level of qualifications, specificities, etc.) in the region and tailor recruitment activities in response to this.
•  Proactively and regularly liaise with relevant staff in the Operating Centers on demand and supply issues, adjusting recruitment and selection activities accordingly.
•  Proactively collaborate with line manager in Amman to plan and organize recruitment activities in Jordan and Palestine and potentially other countries in the region.
•  Carry out appropriate and timely screening and interviewing of suitable candidates, ensuring sufficient availability of candidates in the pool to meet operational needs.
•  Is responsible for the correct use of HR Systems for applications and placements, and systematically ensures the quality of data.

2. Placement

•  Coordinate with relevant stakeholders to match available candidates with suitable vacancies, balancing organizational and individual needs.
•  Focal point and liaison between IMS and the International Contracting Office (ICO), ensuring correct contracting, scaling, salary, and other benefits for staff.
•  Maintain regular contact with individual IMS before, during, and after deployment in order to provide HR support and advice.
•  Brief departing and debrief returning field staff in order to learn from their experiences and to offer them practical support (re-integration, career evolution and future assignments).

3. Retention
Facilitate the career development of IMS by:

•  Identify and meet learning and development needs of individuals in order to meet operational needs and aid retention.
•  Actively apply learning and development policy and funding to IMS, including screening and approval of application.
•  Identify key IMS interested in long-term career path / development plan offered by some OCs: vocationer, Extended Emergency Pool, Emergency Unit pool, etc.
•  Ensures assignment feedback received on behalf of all IMS in their pool via evaluations and/or other means.
•  Organize and facilitate induction sessions.
•  Contribute actively to the talent management program by identifying talent and promoting their development and retention.
•  Reports regular HR statistics to the line manager in order to feed decision making, planning and fine tuning of HR strategies.
•  Ensure, in collaboration with relevant OC personnel, that all international and internal movements of departing/returning IMS are properly managed (visas, tickets, per diem when necessary, dates of arrival/departure, etc.).
•  Act as contact person with IMS’ family in case of security or medical incidents, and/or evacuation.
•  Effectively manage disciplinary and grievance procedures related to IMS in their pools.

4. Professional networks & Engagement

•  Establish and maintain effective relationships with relevant professional institutions and other organizations and stakeholders to produce creative and innovative recruitment and retention initiatives
•  Actively collaborate on operational level with pool managers in MSF OCs regarding operational HR needs adjusting recruitment and selection activities accordingly
•  Actively collaborate in MSF regional strategic partnerships such as with Lebanon, Egypt, and Dubai.
•  Actively develop and maintain effective working relationships with HR staff in operational centers. Where relevant, participate in working groups addressing specific HR issues within the movement.
•  Develop relationships with professional bodies and relevant organizations in the region in order to mutually increase appropriate knowledge and aid retention
•  In partnership with the Amman MENA Office, keep in close contact with returned IMS and organize associative activities to retain their involvement and enthusiasm in MSF Jordan and Palestine.
•  Network with colleagues in other local and regional NGOs to share ideas and to promote good practice
•  Represents MSF to local authorities, embassies, and other external actors regarding ad hoc field staff support, such as but not limited to repatriation and associated negotiations required (financial checking, etc.)

5. Teamwork and cooperation

•  Collaborate with team members in ensuring there is consistency in use of tools, systems, procedures among the team.
•  Share relevant information on vacancies and OC policies proactively with team members.
•  Cover for team members’ pools when there is absence.
•  Part of team analysis towards modifications internally in the team setup/roles to ensure transparent recruitment processes and efficient career management.

Job requirements
Education

•   Higher education, preferably MA in HR Management or related areaUp-to-date working knowledge of the Jordanian and Palestinian Educational System, employment laws and labor market

Experience

•  Experience in recruitment and/or career management
•  Experience in the humanitarian sector, ideally operational experience with MSF
•  Experience in Jordan and Palestine, and a resident with right to work in Jordan

Languages

•  Fluent, written and spoken Arabic and English are essential, French is a plus.

Contract

•  Full-time position 100%
•  Position based in Amman
•  Travel to may be required
•  Ideal start date: February 2025
•  Gross monthly salary: 2’234 JOD (+ seniority in MSF) according to the internal regulations and salary grid of MSF in Amman
• Staff must have authorization to work in Jordan, Work Permits for this position will not be sponsored by MSF
• If you recognize yourself in this profile, we welcome you to send your resume (CV, 2 pages max) and a cover letter (1-page max) in English to:

       https://msfamman.recruitee.com/o/recruiter-career-manager-jordanpalestine-reopen
       The closing date for applications is 15th March 2025. The applications will be treated confidentially. Only       shortlisted candidates will be contacted.
Notice:
No monetary transactions, neither demands of favors in kind, nor will other types of favoritism be tolerated in the recruitment process. MSF reserves the right to refuse hiring of a candidate having benefited from such acts. All illicit demands of these types may be pursued through the judicial system.
The protection of your personal data is important to MSF. By submitting your application, you consent to MSF using your data only for the recruitment process to have all the information and documents necessary to proceed with the recruitment, validation of your application and selection of the most suitable candidate. Your data will be treated confidentially. Only people part of the recruitment process have access to your data. MSF does not sell your data under any circumstances. If you have any questions or requests, you can contact HRManager.Support@amman.msf.org