Job Title: Nurse Supervisor FSR# 709

Location: Amman 

Job Summary:

The Nurse Supervisor is responsible for overseeing clinical operations and ensuring high standards of patient care in accordance with organizational policies, MoH regulations, and best nursing practices. This role includes supervision of nursing personnel, coordination of patient care, scheduling of staff, and prompt resolution of administrative issues. The Nurse Supervisor serves as a key liaison among clinical staff, administration, and patients.

Main Tasks and Responsibilities:

Supervision & Leadership:

•  Provide leadership, guidance, and oversight to nursing staff, ensuring compliance with clinical protocols and MoH regulatory standards.
•  Serve as the first point of contact for resolving nursing-related administrative concerns, escalating as needed.
•  Foster a collaborative, team-oriented work environment through clear communication and consistent support.
• Evaluate staff performance, provide coaching and feedback, and participate in performance development
• Serve as the deputy to the Health Coordinator as required, including acting as the focal point for refugee health matters, participating in camp coordination and inter-sectoral meetings, facilitating mission visit planning, and providing technical input for proposal development and donor reporting.

Staff Scheduling & Coordination:

• Develop, organize, and manage staff schedules and shift assignments to ensure adequate coverage and continuity of care.
• Adjust staffing levels in response to patient acuity, census, or unplanned absences.
• Monitor time and attendance records and support efficient labor utilization.

Clinical Oversight:

• Oversee the delivery of patient care to ensure safety, quality, and adherence to care standards.
• Coordinate with physicians and administrative teams to maintain seamless care transitions.
• Ensure thorough and accurate documentation in compliance with MoH and institutional policies.

Staff Development & Training:

•  Lead onboarding and orientation for new nursing staff.
• Identify training needs and facilitate ongoing professional development opportunities.
• Organize in-service education programs and maintain competency validation records.

Compliance & Quality Improvement:

• Monitor compliance with IMC and MoH regulations.
• Participate in quality assurance activities, audits, and process improvement initiatives.
• Promote a culture of patient safety and evidence-based nursing practice.

Minimum Requirements:

• Bachelor of Science in Nursing or related fields
• Minimum of 5 years of total nursing experience, with at least 1 year in a supervisory or leadership capacity
• Strong organizational, critical thinking, and problem-solving skills.
• Excellent interpersonal, leadership, and communication skills.

Child Safeguarding:

International Medical Corps is committed to child safeguarding and expects all employees to strictly adhere to the values and principles of the International Medical Corps Child Safeguarding Policy.

Code of Conduct

It is our shared responsibility and obligation to prevent matters involving Sexual Exploitation & Abuse, Trafficking in Persons, Child Safeguarding and any suggested violation to our Code of Conduct, which may involve Conflicts of Interest, Fraud, Corruption or Harassment.  If you see, hear or are made aware of any suggested activities then you have an obligation to report.

Compliance & Ethics

Promotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards.  Conducts work with the highest level of integrity. Communicates these values to staff and to partners and requires them to adhere to these values.

Equal Opportunities

International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.

This job description is subject to periodic review and adjustment in order to achieve International Medical Corps goals in Jordan, and any changes to the job description will be discussed and agreed

“I hereby certify that all the information provided through the application and CV are accurate and the supportive documents are available upon request, any false information provided will cause cancelation of the application and applicant will be subject to legal action”.

Our screening process will be on a rolling basis, once a candidate is selected the announcement will be closed.

International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please report to International Medical Corps at the website for reporting misconduct: www.InternationalMedicalCorps.ethicspoint.com. Please do not submit your CV or application to this website, it will not be considered for review.