JOB SUMMARY 

The Roving HR Officer provides Human Resource support for the HR department. This role will be responsible for HR operational oversight of key HR functions including Talent Acquisition and management, Staff Relations, and Performance Management support etc.

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation.

MAIN TASKS AND RESPONSIBILITIES

• Act as the primary HR focal point during scheduled rotations or urgent deployments to Zaatari Camp, Azraq Camp, or any other assigned operation sites.
• Provide direct, accessible HR services to field-based staff, national employees, and incentive-based volunteers (IBVs), addressing inquiries regarding policies, benefits, and contracts.
• Coordinate field-specific HR administrative workflows, including physical file collection, contract distributions and making sure the contracts are signed by each employee, and time attendance sheet verifications.
• Participate in reviewing national staff policies and recommend changes/additions/deletions to the HR Manager.
• Provide support to program and operations staff in interpretation of HR policies and procedures and provide technical support on HR issues, as directed by supervisor.
• Work with HR and Management on implementation of strategic planning of the department.
• Conduct regular field travel to project offices, ensure proper implementation of human resources procedures and assist/ support managers in their needs.
• Maintains compensation databases and ensures employment records are properly maintained in the HR systems (CostPoint, Local HR system)
• Facilitate the recruitment process and advise the hiring manager on each recruitment stage and prepare regular recruitment tracking reports.
• Ensure that the recruitment process is fair and transparent and in line with international Medical Corps (IMC) HR policies and procedures.
• Ensure proper orientation for all new staff; collaborate and coordinate with other departments to provide an engaging and welcoming orientation.
• Advise and facilitate employee separation process and maintain separation documents in employee file.
• Assist in updating organograms, maintaining contact lists, and information flow lines regularly.
• Assist in preparation of employee contracts, and other mandatory documents are signed and filed. 
• Assist in writing personnel letters as required (transfer, promotion, increment, acceptance of resignation and others).
• Assist in preparation of separation / terminal benefits.
• Assist HR Management to do periodic turnover analysis.
• Ensure that all the personnel files are kept in safe custody and are updated on a regular basis. Also, ensure that the required documents are uploaded on shared cloud system (Office 365). 
• Support HR Management to ensure that performance reviews are processed timely and filed.
• Supports country program supervisors and staff in the goal setting, end of probation or annual performance reviews ensuring proper documentation of performance appraisals.
• Supports country program supervisors to identify training needs or performance gaps of staff.
• Support the audit and compliance process and provide the documentation after reviewed by HR Management.
• Perform other related duties as requested

MINIMUM QUALIFICATIONS

• Typically, a bachelor's degree in a related area. A degree in HR management is preferable. An equivalent combination of relevant education and experience may be substituted as appropriate.
•  Typically, 3+ years’ experience as a HR Officer
• Previous experience with International Medical Corps is a plus
• Knowledge of local labor laws
• Experience with human resource information system would be an added advantage
• Knowledge of principles and procedures for staff recruitment, selection, training, compensation and benefits, job design, labor relations and negotiation, and Human Resources Information Systems.
•  Knowledge and understanding of local employment standards
•  Strong MS Office and the ability to use technology to collaborate
•  Good conflict management skills
•  Excellent communication and interpersonal skills.
• Excellent planning and organizing skills.
• Ability to work effectively and collaborate with others
• Ability to maintain confidentiality and foster trust and respect.
• Self-motivated, highly organized and detail oriented.
• Flexible, comfortable with deadlines and able to work well under pressure.
•  Ability to perform multi-tasking.

Ethical Conduct at International Medical Corps

As part of a global, humanitarian team dedicated to saving lives, easing suffering, and building self-reliance, International Medical Corps staff are responsible for adhering to our Code of Conduct and Ethics and for knowing and abiding by International Medical Corps policies and standards. All staff play a vital role in preventing violations of our Code of Conduct and Ethics, including conflicts of interest, fraud, corruption, and any kind of exploitation or abuse. International Medical Corps is also committed to providing a safe and healthy work environment free of harassment, bullying, and other misconduct, enabling staff to build and maintain professional, respectful working relationships.

International Medical Corps prioritizes safeguarding the populations with whom we work from exploitation, neglect, or abuse of children and adults at risk, and/or any form of trafficking in persons. International Medical Corps is committed to engaging members of crisis-affected communities to participate in meaningful ways in a crisis response, including making informed decisions about the assistance they receive, mitigating potential risks, and holding us accountable for the commitments we make. All staff are expected to support International Medical Corps’ culture of accountability toward our stakeholders, particularly the crisis-affected communities and individuals we serve.

As part of International Medical Corps’ commitment to a speak-up culture and as one of the primary ways we collectively hold ourselves accountable for complying with the ethical principles and standards of conduct outlined in the Code of Conduct and Ethics, all staff are required to report suspected or actual misconduct or violations of organizational policies. Our Code of Conduct and Ethics and Whistleblower Policy prohibit any form of retaliation against whistleblowers or individuals who report a concern in good faith. Staff who violate these protections may be subject to disciplinary action, up to and including termination of employment or contractual relationship with International Medical Corps.

Equal Opportunities 

International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.