About Mercy Corps

Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have a long-term impact.

The Program / Department / Team (Program / Department Summary)

Jordan grapples with escalating climate-related disasters, posing a critical challenge to its humanitarian efforts, economic stability, and environmental integrity. Despite its position as one of the world's most water-scarce nations, Jordan is witnessing a distressing surge in flash floods. Factors such as degraded vegetation, haphazard urbanization, and the relentless impact of climate change worsen these floods, devastating local communities and the eco-tourism sector. Moreover, Jordan suffers from devastating heat waves due to climate change, leading to desertification, diminished water supplies, and exacerbated water scarcity.

Since 2021, Mercy Corps Jordan has been working to strengthen the resilience of vulnerable communities against the impacts of climate change. The Tabeaa (?????): Strengthening Climate Resilience in Jordanian Communities project, planned to start in 2025, builds on this commitment, aligning with Mercy Corps’ vision of fostering resilient communities capable of thriving amid climate challenges.

The project’s approach is multi-faceted, focusing on three key areas: building the adaptive capacity of Jordanian communities, ensuring effective localization and enforcement of national climate policies, and increasing investments in climate resilience initiatives. By integrating these elements, the Tabeaa project seeks to create a sustainable, inclusive response to climate change, in line with Mercy Corps’ mission to strengthen resilience among vulnerable communities in Jordan.

The Tabeaa project will operate both at the national and local community levels. Nationally, it will engage key stakeholders to drive systemic change by localizing and enforcing Climate Change Adaptation (CCA) and Disaster Risk Reduction (DRR) strategies. At the community level, the project will target five communities across different governorates, selected for their high vulnerability to flash floods, heatwaves, and water scarcity, which are exacerbated by climate change and impede their ability to thrive.

The Position (General Position Summary)

The Research and Evidence Officer will play a pivotal role in driving the knowledge generation, research, and evidence-building efforts within the Tabeaa project. This role involves leading and supporting research initiatives on climate resilience, DRR and CCA. The officer will also facilitate knowledge dissemination to key stakeholders, ensuring accessibility of findings. Additionally, the position requires integrating and documenting MEL data across project activities and data collection efforts. The officer will collaborate closely with project teams and external partners to ensure that research supports practical and actionable strategies for building climate resilience in targeted communities.

Essential Responsibilities

The specific duties and responsibilities of the Research and Evidence Officer include, but are not limited to the following:

RESEARCH AND EVIDENCE GENERATION

• Support the development of research initiatives aligned with the project’s goals, focusing on local climate resilience, CCA, and DRR.
• Support the development of assessments in targeted communities to understand vulnerabilities to climate change, flash floods, heatwaves, and water scarcity.
• Lead qualitative and quantitative data collection efforts, support with analyzing and Capturing findings.  
• Support the development of evidence that informs the project’s advocacy and influencing work.
• Assist in translating research findings and initiatives into actionable strategies that align with the project's scope and objectives for the project team and relevant stakeholders. 
• Contribute to the development of practical tools and resources tailored for local governments, stakeholders, and communities, including user-friendly guidelines designed to integrate CCA and DRR strategies into local planning and governance processes. 
• Document and share stories of impact/ best practices from local communities, ensuring lessons from the field are captured.

KNOWLEDGE MANAGEMENT

• Support with the publication of key knowledge outputs, working closely with project team.
• Foster an environment of collaborative knowledge exchange by facilitating peer-to-peer learning among community members, local government officials, and stakeholders, enhancing mutual capacity-building efforts. 
• Coordinate with Alliance members to identify and capitalize on opportunities for developing knowledge products. 
• Collaborate with Alliance members to create impactful knowledge and communication materials that reflect the collective goals and efforts at a unified level.

MONITORING, EVALUATION, LEARNING (MEL)

• Work with the project teams to ensure that research activities are aligned with the project’s learning agenda, tracking progress and assessing impact.
• Identify and document best practices and lessons from the field that directly support the project’s work and internal learning.
• Capture and disseminate learning from MERL processes to inform both practice and strategic decision-making within the project.
• Utilize MERL data to identify additional research needs or gaps, ensuring that the project remains responsive to emerging challenges and opportunities. 
• Monitor and document project adaptations informed by MERL data, ensuring these adjustments are linked to measurable results to demonstrate impact and learning. 
• Support actions for institutional memory to ensure knowledge products are accessible and impactful beyond the project’s lifespan.
• Support with mainstreaming gender-sensitive analysis across all research activities.
• Collect and report data on project indicators to meet donor requirements and comply with MC’s internal minimum standards.
• Maintain regular updates in TOLA and conduct Data Quality Assessments (DQAs) for data collection and indicator tracking.
• Ensure adherence to participants' data protection protocols.
• Develop and maintain data collection tools, including digital data collection methods (e.g., ODK Collect using XLS forms).
• Manage data collection processes, including organizing field reports, troubleshooting data-related issues, and ensuring data integrity across program teams.
• Assist in developing monitoring dashboards that visualize collected data, key findings, and progress against indicators.

POLICY INFLUENCE AND ADVOCACY SUPPORT

• Coordinate with the project team to translate research findings and policy recommendations into actionable steps that align with the project's objectives. 
• Collaborate with the Advocacy and Influencing team to ensure research products contribute to influencing strategies.
• Capture and document data generated from advocacy and influencing initiatives, ensuring alignment with the overarching project goals and influencing strategy. 

OTHERS:

• Fulfill Mercy Corps Program Management Minimum Standards based on the organization-wide guide.
• Complete tasks as assigned in a timely, professional manner
• Participate in internal office coordination and planning meetings and workshops;
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.
• Other duties as assigned by the direct Supervisor and/or the Program Director.

SECURITY

• Ensure compliance with security procedures and policies as determined by country leadership.
• Proactively ensure that team members operate in a secure environment and are aware of policies.

SAFEGAURDING RESPONSIBILITIES

• Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work
• Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members
• Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options

Supervisory Responsibility

N/A

Accountability

Reports Directly To: Policy Research and Partnerships Coordinator

Works Directly With: Tabeaa project team, MEL Team, Targeted communities, Project partners/stakeholders, Mercy Corps support departments (Engineering department, PAQ, Finance, Admin and Procurement teams) at country, regional, and global levels.

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualification & Transferable Skills

• Relevant degree (e.g. B.A. in Climate Change, Environmental Science, Knowledge Management, Communications, research or related fields.)
• At least 2 years relevant experience with designing, managing, and implementing research initiatives. Understanding of system change and past experience working with MERL frameworks to assess impact, capture lessons, and inform evidence-based decision-making will be an asset.
• Demonstrated knowledge of Disaster Risk Reduction and Climate Change Adaptation
• Background in branding and communication activities
• Proven ability to capture, analyze, and communicate impact at various levels (local and national) using qualitative and quantitative research methods.
• Ability to summarize and persuasively communicate complex information in written and verbal form to different audiences, with experience producing external knowledge products.
• Expertise in developing and managing knowledge platforms, creating learning agendas, and facilitating peer-to-peer exchanges.
• Team player that can coordinate and facilitate tasks for program outcomes both internally and externally, with stakeholders including governments, NGOs, donors, community groups, and the private sector.
• Demonstrated proficiency with the MS Office software (i.e., Word, Excel, PowerPoint) is required.
• Ability to frequently travel to project targeted areas and work effectively with diverse team.

Success Factors

A successful Research and Evidence Officer will be able to:

• Facilitate knowledge exchange across project teams and alliance members, ensuring research and insights are effectively gathered, shared, and integrated into project knowledge management systems.
• Design visually engaging knowledge and communication products that effectively illustrate the project’s impact and enhance visibility.
• Support the execution of the knowledge and communications strategy, backed by strong research.
• Consistently update platforms to share knowledge, raise awareness, and amplify the impact of resilience-building efforts.
• Demonstrate strong analytical, communication, and organizational skills.

• Demonstrate flexibility, creativity, and problem-solving abilities when planning and prioritizing tasks.
• Take initiative, learn quickly, and be accountable for results.
• Collaborate with diverse groups of people, showing openness and sensitivity to political and cultural dynamics.
• Uphold humanitarian principles, exercising sound judgment and commitment to values.
• Work independently under pressure and with limited supervision while maintaining strong organizational skills and attention to detail.
• Show willingness to learn new skills and methodologies, adapting as needed to changing circumstances.

Competencies

• Analytical Thinking
• Attention to Detail/Accuracy
• Collaboration/Teamwork
• Communication Skills
• Initiative
• Focus on Quality

Living Conditions / Environmental Conditions

The position is based in Amman, Jordan. Frequent domestic travel to the field from Amman will be required. Upon the instructions and approval of the supervisor.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Team Efficiency and Effectiveness 

Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.

We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).

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     ?????? ???????? ??? ??? ?? ???? ?? ????? ??? ??? ?? ????? ?????? ?????? ????? ???? ???? ????? ???????? ???? ??????? ?? ??? ??? ?? ??????? ?? ????? ????? ??? (integrityhotline@mercycorps.org).

RECRUITMENT SCAMS & FRAUD WARNING

Mercy Corps has become aware of scams involving false job offers. Please be advised

Recruiters will never ask for a fee during any stage of the recruitment process.

All active jobs are advertised directly on Akhtaboot.

Official Mercy Corps emails will always arrive from a @mercycorps.org email address.

Please report any suspicious communications to ((integrityhotline@mercycorps.org))