About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.

The Program / Department / Team

Jordan grapples with escalating climate-related disasters, posing a critical challenge to its humanitarian efforts, economic stability, and environmental integrity. Despite its position as one of the world's most water-scarce nations, Jordan is witnessing a distressing surge in flash floods. Factors such as degraded vegetation, haphazard urbanization, and the relentless impact of climate change worsen these floods, devastating local communities and the eco-tourism sector. Moreover, Jordan suffers from.

Since 2021, Mercy Corps Jordan has been working to strengthen the resilience of vulnerable communities against the impacts of climate change. The Tabeaa ( طبيعة( : Strengthening Climate Resilience in Jordanian Communities project, planned to start in 2025, builds on this commitment, aligning with Mercy Corps’ vision of fostering resilient communities capable of thriving amid climate challenges.

The project’s approach is multi-faceted, focusing on three key areas: building the adaptive capacity of Jordanian communities, ensuring effective localization and enforcement of national climate policies, and increasing investments in climate resilience initiatives. By integrating these elements, the Tabeaa project seeks to create a sustainable, inclusive response to climate change, in line with Mercy Corps’ mission to strengthen resilience among vulnerable communities in Jordan. The Tabeaa project will operate both at the national and local community levels. Nationally, it will engage key stakeholders to drive systemic change by localizing and enforcing Climate Change Adaptation (CCA) and Disaster Risk Reduction (DRR) strategies. At the community level, the project will target five communities across different governorates, selected for their high vulnerability to flash floods, heatwaves, and water scarcity, which are exacerbated by climate change and impede their ability to thrive.

The Position

The Project assistant is responsible for the implementation of Tabeaa Project activities. S/he will serve as a primary contact person for the project participants and will coordinate their participation in the project. S/he will also be responsible for monitoring the achievement of the results set by the project in his/her area of responsibility. Project assistant will also be tasked with data collection, surveys, submitting progress reports and making logistics arrangements in cooperation with other Mercy Corps staff.

Essential Responsibilities

• Create and update calendars, schedule meetings, site visits and other logistical arrangements as needed.

• Create online tracking sheets and logs for all paperwork related to project activities and keep it updated.

• Process, follow up on and track project procurement processes to initiate process and close it, this includes participation and attendance in bid preparation, tendering, technical evaluation, contracts award and all related meetings and logistical arrangements.

• Coordinate with other team members, departments, suppliers, and communities for any delivery of goods and/or services.

• Travel to project locations as planned and required in coordination with Tabeaa team for day- to-day implementation of project activities

• Maintain a soft and hard filing system in accordance with Mercy Corps Policies and Procedures.

• Ensure compliance with Mercy Corps, donor policies and communication protocols, and ensure the successful implementation of agreed upon activities.

• Attending project meetings instructed by supervisor.

• Document all program activities, achievements, and challenges on project tracking sheets and in weekly/monthly reports.

• Submit required reports (field visit reports, activity reports, weekly reports) to the direct supervisor.

• Ensure proper visibility of project activities and support the facilitation of media products development and success stories documentation.

• Ensure efficient support for community work activities by preparing necessary documentation, including attendance sheets, payment processing, and cash advance arrangements, volunteer contracts.

Others:

• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.

• Other duties as assigned by the direct Supervisor and/or the Pillar Director.

SECURITY

• Carry with you the Jordan Constant Companion form especially when in the field.

• When planning a field visit, and if a driver is not available, drive Mercy Corps vehicle ensuring to adhere to safe driving practices and road speed limits.

• In all emergency situations, after ensuring all staff is safe and calling the emergency services, if necessary, contact the Security Focal Points (SFP) and make an Immediately Oral Incident Report.

• Ensure compliance with security procedures and policies as determined by country leadership.

SAFEGAURDING RESPONSIBILITIES

• Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work

• Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members

• Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.

Supervisory Responsibility

None.

Accountability

Reports Directly To: Project Officer

Works Directly With: Tabeaa project team, Targeted communities, MC support departments (Engineering department, PAQ, Finance, Admin and Procurement teams), consultants.

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualification & Transferable Skills

● Bachelor’s degree in engineering, business administration, or related technical field.

● 0 - 2 years of experience in project management/implementation environment.

● Excellent oral and written communication skills

● Familiarity with data collection, monitoring and evaluation, and quality control tools is desirable.

● Proficiency in written and spoken English is mandatory.

● Proficiency in Microsoft Office applications including Excel and Word.

● Strong interest in the field of community engagement and climate change

Success Factors

• Demonstrated ability to communicate effectively with team members of varied work styles, follow procedures, and meet deadlines

• Excellent written and oral communication skills

• Demonstrated flexibility and creativity in planning and prioritizing of tasks

• Proven ability to learn quickly, take initiative, and be accountable for results

• Ability to work with diverse groups of people

• Conscientious, with an excellent sense of judgment

Competencies

• Collaboration/Teamwork: Builds constructive working relationships with colleagues, other work units, community organizations and others to meet mutual goals and objectives. Behaves professionally and supportively when working with individuals from a variety of ethnic, social and educational backgrounds.

• Communication Skills: Clearly conveys and receives information and ideas through a variety of media to individuals or groups in a manner that engages the listener, helps them understand and retain the message, and invites response and feedback. Keeps others informed as appropriate. Demonstrates good written, oral, and listening skills

• Follow Up: Continuously checks in and communicates after a task or inquiry to ensure effective completion; monitors a task/job.

• Initiative: Takes action without being asked or required to; achieves goals beyond job requirements; being proactive; taking prompt action to accomplish objectives.

• Time-Management: Uses time effectively and prevents irrelevant issues or distractions from interfering with work completion; consistently completes tasks/projects on time without any delay.

Living Conditions / Environmental Conditions

The position is based in Amman, Jordan. Frequent domestic travel to the field from Amman will be required. Upon the instructions and approval of the supervisor.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Team Efficiency and Effectiveness 

Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.

We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).

 الصون و الأخلاق

ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم.  نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.

كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور integrityhotline@mercycorps.org.

RECRUITMENT SCAMS & FRAUD WARNING

Mercy Corps has become aware of scams involving false job offers. Please be advised

Recruiters will never ask for a fee during any stage of the recruitment process.

All active jobs are advertised directly on Akhtaboot.

Official Mercy Corps emails will always arrive from a @mercycorps.org email address.

Please report any suspicious communications to ((integrityhotline@mercycorps.org))