About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible.

In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.

The Program (Program Summary)

Jordan grapples with escalating climate-related disasters, posing a critical challenge to its humanitarian efforts, economic stability, and environmental integrity. Despite its position as one of the world's most water-scarce nations, Jordan is witnessing a distressing surge in flash floods. Factors such as degraded vegetation, haphazard urbanization, and the relentless impact of climate change worsen these floods, devastating local communities and the eco-tourism sector. Moreover, Jordan suffers from devastating heat waves due to climate change, leading to desertification, diminished water supplies, and exacerbated water scarcity.

Since 2021, Mercy Corps Jordan has been working to strengthen the resilience of vulnerable communities against the impacts of climate change. The Tabeaa (طبيعة): Strengthening Climate Resilience in Jordanian Communities project builds on this commitment, aligning with Mercy Corps’ vision of fostering resilient communities capable of thriving amid climate challenges.

The project’s approach is multi-faceted, focusing on three key areas: building the adaptive capacity of Jordanian communities, ensuring effective localization and enforcement of national climate policies, and increasing investments in climate resilience initiatives. By integrating these elements, the Tabeaa project seeks to create a sustainable, inclusive response to climate change, in line with Mercy Corps’ mission to strengthen resilience among vulnerable communities in Jordan.

The Tabeaa project will operates both at the national and local community levels. Nationally, it engages key stakeholders to drive systemic change by localizing and enforcing Climate Change Adaptation (CCA) and Disaster Risk Reduction (DRR) strategies. At the community level, the project targets five communities across different governorates, selected for their high vulnerability to flash floods, heatwaves, and water scarcity, which are exacerbated by climate change and impede their ability to thrive.

The Position (General Position Summary)

The Policy & Influencing Coordinator will lead and coordinate the Tabeaa project's policy engagement and influencing efforts at national and local levels. The role owns the annual influencing plan and ensures evidence from the field translates into clear policy asks, partnerships, and measurable systems change in line with the project priorities. This position will establish, interact and maintain relations with different project stakeholders at local and national levels and will work closely with MEL, Communications, Research & Evidence, and field teams to align messaging, track outcomes (including outcome harvesting), and document advocacy wins.

Essential Responsibilities

POLICY ADVOCACY AND INFLUENCE

● Lead the development and annual updating of the programme’s influencing strategy in Jordan, aligned with the Alliance Theory of Change and country context.

● Oversee a practical influencing plan grounded in problem analysis, policy context, and stakeholder mapping with clear objectives, messages, timeline, and action plan.

● Oversee the design and delivery of influencing/advocacy efforts, including audience targeting, development of key messages, and prioritised actions.

● Provide direction and quality control for the development and use of a range of advocacy products, including reports, policy briefs, lobby letters, and finalising communication products and plans.

● Lead the design and organisation of policy dialogues, events, and convenings that create opportunities for influence at national and municipal levels.

● Systematically document and share stories of impact/best practices from local communities, ensuring lessons from the field are captured and fed back into policy asks.

● Work with the MEL team to meet agreed targets and frameworks for influencing objectives and outcome harvesting.

● Translate community evidence and learning into clear policy recommendations and asks for national- and municipal-level engagement.

● Ensure advocacy and influencing activities are aligned with project goals, annual plans, and donor/Alliance priorities; maintain a risk and mitigation register for influencing.

STAKEHOLDER ENGAGEMENT

● Identify, establish, and maintain strategic relationships with government counterparts (e.g., MoLA, NCSCM, MoEnv), municipalities, civil society, private sector, think tanks, multilateral organisations, research institutes, and media.

● Build collaborative partnerships that amplify voice and support localisation of DRR and CCA pracitces at local level.

● Represent Tabeaa in key coordination meetings with stakeholders, ensuring coherent messaging and alignment with national strategies and local priorities.

MONITORING, EVALUATION, LEARNING (MEL)

● Coordinate with the Research & Evidence team and consultants to scope, commission, and translate research into influence-ready evidence (briefs, factsheets, policy notes).

● Identify and adapt best practices and lessons learned tied to influencing goals; ensure gender analysis (GESI) informs policy development and recommendations.

● Track the progress of Local Advocacy Committees (LACs) and related efforts; capture advocacy wins, case studies, and contribution to systems change.

OTHERS

• Fulfill Mercy Corps Program Management Minimum Standards based on the organization-wide guide.

• Complete tasks as assigned in a timely, professional manner

• Participate in internal office coordination and planning meetings and workshops;

• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.

• Other duties as assigned by the direct Supervisor and/or the Program Director.

SECURITY

• Ensure compliance with security procedures and policies as determined by country leadership.

• Proactively ensure that team members operate in a secure environment and are aware of policies.

SAFEGUARDING RESPONSIBILITIES

● Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.

● Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.

● Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.

Supervisory Responsibility

Project Assistant

Accountability

Reports Directly To: Senior Community Resilience Coordinator

Works Directly With: Tabeaa project team, MEL Team, Targeted local communities, Project partners/stakeholders, Mercy Corps support departments (Engineering department, Finance, Admin and Procurement teams) at country, regional, and global levels as needed.

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualification & Transferable Skills

● Relevant degree (e.g. climate science, international development, etc.)

● At least 7 years relevant experience with designing, managing and implementing influencing strategies, advocacy efforts, and initiatives

● Demonstrated knowledge of Disaster Risk Reduction, Climate Change Adaptation, or resilience is mandatory.

● Demonstrated experience in external relations and stakeholder management in Jordan and/or regional levels.

● Ability to conduct policy and stakeholder analysis through rigorous document reviews and network development, and articulate policy recommendations for influencing

● Ability to scope, design, and lead research to build an evidence base for advocacy.

● Ability to summarize and persuasively communicate complex information in written and verbal form to different audiences, including experience leading the production of external written policy products.

● Team player that can coordinate and facilitate tasks for program outcomes both internally and externally, with stakeholders including Alliance partners, national/sub-national/local governments, community groups, INGOs, NGOs, donors, UN, private sector and others.

● Ability to ensure influencing work, research, and messaging integrates a strong GESI perspective.

● Strong organizational skills and ability to effectively handle multiple tasks, work under pressure and meet tight deadlines.

● Proficiency in written and spoken in English and Arabic

● Demonstrated proficiency with the MS Office software (i.e., Word, Excel, PowerPoint) is required.

● Ability to frequently travel to project targeted areas and work effectively with diverse team.

Success Factors

A successful Policy & Influencing Coordinator will be able to:

• Communicate effectively with diverse audiences; collaborate across varied work styles; follow procedures; and meet deadlines.

• Consistently coordinate with local stakeholders to share knowledge, raise awareness, and amplify the impact of resilience-building efforts.

• Demonstrate strong analytical, communication, and organizational skills.

• Demonstrate flexibility, creativity, and problem-solving abilities when planning and prioritizing tasks.

• Take initiative, learn quickly, and be accountable for results.

• Collaborate with diverse groups of people, showing openness and sensitivity to political and cultural dynamics.

• Uphold humanitarian principles, exercising sound judgment and commitment to values.

• Work independently under pressure and with limited supervision while maintaining strong organizational skills and attention to detail.

• Show willingness to learn new skills and methodologies, adapting as needed to changing circumstances.

Living Conditions / Environmental Conditions

The position is based in Amman, Jordan. Frequent domestic travel to the field from Amman will be required. Upon the instructions and approval of the supervisor.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Team Engagement and Effectiveness

Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.

We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).

الصون و الأخلاق

ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.

كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).

RECRUITMENT SCAMS & FRAUD WARNING

Mercy Corps has become aware of scams involving false job offers. Please be advised:

Recruiters will never ask for a fee during any stage of the recruitment process.

All active jobs are advertised directly on Akhtaboot.

Official Mercy Corps emails will always arrive from a @mercycorps.org email address.

Please report any suspicious communications to ((integrityhotline@mercycorps.org))