About Mercy Corps:

Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action, helping people triumph over adversity and build stronger communities now, and for the future. 

Mercy Corps has worked in Jordan since 2003 to implement a variety of programs funded by global public institutions, as well as private donors to meet the urgent needs of vulnerable populations, build cohesive and civically engaged communities, and increase inclusive economic opportunities. Mercy Corps’ current portfolio in Jordan focuses on three domains: resilient individuals, strong communities and governance, and environmentally sustainable and inclusive economic growth. Mercy Corps integrates crosscutting themes of youth, gender equality and empowerment, governance, natural resource management and technology.

Purpose of the Training:

The IT Intern will support the IT department in managing the laptop disposal and donation process. This includes helping to prepare, wipe, and document laptops for donation, ensuring compliance with organizational policies and data security standards.

This internship offers a practical opportunity to gain hands-on experience in IT asset management, data security, and inventory tracking. The intern will work closely with the IT team to ensure a smooth and secure process for disposing of and donating laptops.

Learning Objectives:

• Learn how to securely wipe data from laptops following best practices.
• Gain experience in preparing IT equipment for donation.
• Develop skills in inventory management and documentation.
• Understand IT asset disposal policies and procedures.

ACCOUNAIBILITY

REPORTS DIRECTLY TO: IT Coordinator

WORKS DIRECTLY WITH: IT Coordinator

KNOWLEDGE AND EXPERIENCE:

• Basic understanding of computer hardware (laptops, hard drives, peripherals).
• Familiarity with operating systems (Windows 10, Windows 11)
• Knowledge of how to securely erase data from devices.
• Basic understanding of IT inventory management.
• Awareness of data protection and security best practices.
• Attention to detail and ability to follow technical procedures.
• Basic knowledge of Microsoft Office (Word, Excel for documentation).

Timeframe / Schedule: 

 Three Months

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org)

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?????? ???????? ??? ??? ?? ???? ?? ????? ??? ??? ?? ????? ?????? ?????? ????? ???? ???? ????? ???????? ???? ??????? ?? ??? ??? ?? ??????? ?? ????? ????? ??? integrityhotline@mercycorps.org.

RECRUITMENT SCAMS & FRAUD WARNING

Mercy Corps has become aware of scams involving false job offers. Please be advised

Recruiters will never ask for a fee during any stage of the recruitment process.

All active jobs are advertised directly on Akhtaboot.

Official Mercy Corps emails will always arrive from a @mercycorps.org email address.

Please report any suspicious communications to ((integrityhotline@mercycorps.org))