Job Overview
King’s Academy is seeking to hire a Head of Operations. Working in the Department of Facilities and Grounds), the Head of Operations will be responsible for the following duties.

Essential Duties  

• Run the daily operations and manage the relevant team members of the following sections in the department of Facilities and Grounds:
  • Campus zones – housekeeping
  • Maintenance
  • Dining Hall
  • Facilities and Grounds administration and events.
• Ensure clear and effective communication between the Department of the Facilities and Grounds, the Dining hall and the faculty and staff.
• Direct and manage the housekeeping and laundry team members.
• Develop monthly reports on the effectiveness of maintenance, housekeeping and other operational functions.
• Direct the maintenance departments to ensure that the school is always maintained in coordination with the maintenance engineer.
• Develop and communicate departmental procedures for the maintenance and operation of buildings. Coordinate with supervisors to make staffing decisions regarding maintenance and operations departments.
• Run and manage the Dining Hall by supervising the Executive Chef and Nutrition, in preparing monthly menus, school events, special school dinners, student birthday arrangements and Al Kaziyeh snack bar.
• Together with the Executive Chef, ensure that the safety, hygiene and effective functioning of the Dining Hall standards are always followed.
• In coordination with the Chief Financial Officer, set, monitor and justify departmental budget and expenditures.
• Ensure the effective and consistent functioning of all services provided to the members of the residential community.
• Coordinate and supervise within the departments and with relevant campus residents any maintenance orders and charges, as required.
• Develop an annual calendar for facility maintenance and work with the Chief Financial Officer to identify long-term facility needs. 
• Ensure adequate staffing for relevant departments.
• Manage, direct and lead operating teams by providing them with appropriate feedback and coaching, and carefully monitor and manage their performance.
• Ensure that relevant health, safety and security standards are followed within the facilities, grounds and food service departments.
• Any academic, supervisory, educational or other activities that are typically recognized (internationally, regionally or locally) as part of the job title, or as part of the boarding school activities.
• Other duties as assigned by the CFO and Deputy Head of School for Finance and Operations and the Head of School.

Reporting Line
The Head of Operations reports to the CFO and Deputy Head of School for Finance and Operations.  

Minimum Requirements

• Bachelor’s degree or higher in a relevant field, with at least 10 years of experience in operations management or related areas.
• Professional certification in facility management, operations, or a relevant field (Project Management certification is a plus).
• Strong commitment to the well-being, safety, and safeguarding of young people, with experience in implementing best practices in these areas.
• Fluency in both English and Arabic.
• The ability to set and execute strategic goals that drive operational excellence and support the school’s mission.