Senior MHPSS Officer

10/8/2025 www.akhtaboot.com

Location :

Amman, Jordan

Job Category :

أخرى

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Job requirements

Years of Experience :
4 - 16
Job level :
Senior (Team Leader/Staff Supervisor)

Description

Job Description and Requirements

Senior MHPSS Officer

Project Overview	The IMPACT project is a national initiative targeting youth aged 16–24 across all Jordan governorates. It aims to promote mental health literacy, reduce stigma, increase early help-seeking behaviors, and empower youth through structured MHPSS sessions, digital advocacy, and institutional capacity-building of frontline actors.
Position Summary	The Senior MHPSS Officer serves as the technical focal point for MHPSS within this project. Reporting to the MHPSS Manager, the Senior Officer provides strategic oversight, technical guidance, and quality assurance to all MHPSS interventions. The role includes supervising MHPSS Officers, leading institutional capacity-building initiatives with ministries, supporting innovation campaigns, and ensuring that interventions align with standards and national MHPSS frameworks.
Job Holder Reports To	MHPSS Manager
Reporting to the Job Holder	MHPSS Officer
Coordinates with	MHPSS officers, Community Volunteers, MEAL officer, partnership officer, information management officer, CBOs/Local NGOs staff, team leader, logistic officer, and financial officers.

Key Activity Areas:

MHPSS Project Management

Monitor progress using both quantitative and qualitative indicators; lead adaptive planning with the MHPSS Officers and volunteers.
Serve as technical focal point for MHPSS implementation.
Provide structured technical advice and support on design, adaptation, and rollout of MHPSS sessions and outreach.
Ensure mental health literacy curriculum is accurately and consistently applied across all partner activities.
Oversee implementation fidelity and quality benchmarks using Medair’s monitoring and supervision tools.
Support the MHPSS Manager in tracking Budget vs Actuals and flag financial discrepancies.
Plan weekly team coordination and technical supervision meetings with MHPSS Officers.
Assist in drafting donor reports and funding proposals aligned with field evidence and program strategy.
Lead rollout of quality assurance tools (e.g., session observation checklists, feedback loops).

Act as a focal point for inter-partner referrals and ensure smooth integration of case management pathways.

Provides line management to MHPSS Officers and technical supervision to community volunteers in coordination with the Officers.
Represent Medair in coordination for all MHPSS-related planning and monitoring discussions.

Staff Management

Directly supervise MHPSS Officers, providing performance feedback, mentorship, and development opportunities.
Facilitate technical meetings and learning sessions across the MHPSS team and partners.
Promote a collaborative and accountable team culture and support the psychosocial wellbeing of staff.

Capacity Building & Institutional Strengthening

Lead the design and evaluation of workshops targeting 150 ministry professional.
Support the supervision and development of youth center facilitators and CBO actors engaged in session delivery.
Ensure all training integrates evidence-based content, including Psychological First Aid (PFA), mhGAP community care, and gender-sensitive facilitation
Collaborate with the MHPSS Manager to strengthen local systems and build a trained, sustainable MHPSS workforce.

Effective engagement with UN agencies, NGOs, donors, and community leaders (External Coordination)

Represent Medair’s MHPSS programming in coordination bodies (e.g., UNHCR MHPSS Working Group).
Liaise with other NGOs, CBOs, and donors during field visits and coordination meetings.
Support the MHPSS Manager in establishing or maintaining partnerships and MoUs.
Ensure referral coordination avoids duplication and promotes access to services for all groups.

Quality Management

Represent Medair’s MHPSS technical approach in inter-agency forums, working groups, and bilateral discussions.
Work closely with ministries and partners to ensure smooth referral mechanisms and institutional collaboration.
Provide technical review and feedback on youth-led digital content and community action initiatives, ensuring messaging is safe, stigma-sensitive, and age-appropriate.
Oversee MHPSS-related data collection, including session records, referral follow-up, and pre/post-test evaluations.
Contribute to the KAP baseline and endline study design and analysis with the MEAL team.
Document lessons learned, case examples, and technical findings to inform future program design and advocacy.

Champion Organizational Values

Uphold and promote Medair’s core values, including accountability, impartiality, and the dignity of all individuals, in every aspect of implementation and engagement.

This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.

Person Specification
Qualification / Experience	Essential	Desirable
Educational qualification	Bachelor’s degree in psychology, clinical psychology, educational psychology, counselling psychology, or mental health nursing (master's degree).	A master’s degree in clinical psychology, mental health, or mental health nursing.
Work experience	At least 4 years of experience in designing, implementing, and evaluating MHPSS or PSS programs in humanitarian or development settings.	Experience in team management and supervision. Experience in partnership and community-based programming. Proven experience working with MEAL and Information Management systems to strengthen data-driven programming.
Languages	Very good English language skills. Native Arabic speaker.
IT	Familiar with Microsoft Office programs, in particular Word, Excel, Outlook, and Microsoft Teams.

Competencies	Essential	Desirable
General Skills	Ability to facilitate training and MHPSS sessions. Ability to effectively assess and support persons in crisis. Ability to conduct needs assessments, stakeholder mapping, and contextual analysis for MHPSS interventions. Ability to conduct a full assessment of a field’s needs.	Skilled in the Community-based approach in mental health. Ability to analyze psychosocial trends and integrate community feedback into project adaptation. Have a good knowledge of (IASC guidelines, Psychological First Aid, mhGAP…). Full knowledge of the service mapping and referral pathway mechanism.
Technical expertise	The ability to mentor the MHPSS project execution. Good numerical, report writing, and administration skills. Skills in MHPSS group and individual sessions.	2 years in a senior or supervisory role. Experience in community-based MHPSS and partnership programs. Have the ability to report and document, particularly regarding donors’ indicators. Experience with donors’ funding. Problem-solving ability.
Team-building	Team player with good interpersonal skills. Willingness to support others and to share the workload. Aptitude for community mobilisation and capacity-building. Experience in training/mentoring/coaching staff. Supervision skills.	Experience working in a field team. Communication skills with partners.
Adaptability	Capacity to work between the field and office, and manage personal stress levels. Creative, open-minded, flexible, self-learner. Appropriate supervision styles.	Willingness to be in the field. Strong mentoring and supervision skills in low-resource settings.
Management and leadership	Able to prioritise clearly and oversee multiple tasks. Able to follow the programmatic strategies and objectives. Able to set clear objectives for community volunteers and the staff of the local and national NGOs. Able to coordinate and communicate effectively with partners, ensuring alignment and quality across joint activities.	Able to consult and lead by example Ability to work independently in remote areas with diverse stakeholders.

Work conditions	Office-based in Amman, with frequent field visits to implementing partners, youth centers, and training sites across all targeted governorates in Jordan.

Job Commitment
Planned start date	August 2025