Médecins Sans Frontières (MSF) is an international humanitarian aid organization that provides assistance in more than 70 countries to populations in distress, to victims of natural or manmade disasters and to victims of armed conflicts, without discrimination and irrespective of origin, religion, creed or political affiliation.

MSF Middle East Support Office is currently looking for a:

MOBILITY MANAGER

CONTEXT

Contribute to the development and well-being of MSF Global workforce

SCOPE OF RESPONSIBILITIES – OBJECTIVES OF THE POSITION

Responsible for management and implementing the mobility program across OCG’s portfolio countries, ensuring alignment with the mobility framework. Manages talent pool development, staff deployment, and data integrity while ensuring compliance with HR policies. Enhances program efficiency through collaboration with other HR stakeholders and provides comprehensive administrative support.

MAIN RESPONSIBILITIES

Management of International Mobility Pool:

• Identify and analyze needs of the GPOs/HRCOs to ensure the quality and quantity of human resources aligning with operational requirements.
• Maintain continuous interaction with recruitment, HRCOs and GPOs to develop the mobility talent pool and match operational needs with available staff.
• Regularly update and proactively distributes the OCG mobility pool list to relevant stakeholders while maintaining precise knowledge of staff in the D365
• Support HRCO/PDM in implementing gap management through mobility and backup identification.
• Keep records of all active mobility pool members, including their career development plans, and availability.
• Ensure all mobility management tools and HR placement procedures are effectively used and updated as needed.
• Identify development needs of staff and propose solutions through mobility for development.
• Proactively propose staff for deployment based on operational needs, nationality eligibility constraints, and diversity, equity, and inclusion (DEI) principles.
• Assist in preparing and verifying documentation for staff mobility, ensuring compliance with legal and organizational policies, including GDPR.
• Collaborate with HRCOs and technical referents to align professional development pathways with organizational needs.

Mobility Pool Development:

• Lead the integration of staff eligible for mobility into the pool. Conduct interviews as per OCG HR standards.
• Provide guidance to HR team on staff who cannot be integrated into the pool.
• Develop and strengthen pool of validated staff above level 09. Organize validation with the recruitment unit.
• Support HRCOs and PDMs in leading the identification and the validation of the staff for international mobility.

Data Management and Reporting:

• Integrate and regularly update Dynamics 365 and HRIS with staff records, and career tracking information.
• Prepare presentation for the GPOs of the detachable staff.
• Responsible for management of D365 database for Amman, Dakar, and Mexico. Ensure the Mobility SharePoint and D365 reflects accurate and relevant data for all stakeholders.
• Maintain GDPR-compliant records for all staff, ensuring data security and confidentiality.
• Prepare monthly reports on mobility activities, including statistics on pool composition, detachments, and career pathways.

Quality Assurance and Compliance:

• Verify that all staff in the mobility pool meet secondment criteria and ensure access to briefing and debriefing.
• Monitor adherence to matching and detachment procedures, ensuring compliance with HR policies.
• Oversee insurance coverage for all seconded staff and ensure they receive adequate coverage during detachments.

Facilitation of Briefing, Preparation, and Return Processes:

• Conduct briefings and debriefings for staff, ensuring they receive administrative, logistical, and mission-specific support.
• Maintain tracking of medical check-ups, insurance coverage, visa arrangements, and travel logistics for all seconded staff.

Contribution to HR & Organizational Development:

• Support Mobility Lead and HR stakeholders in ongoing projects, organizational improvements, and policy development.
• Organize and document key meetings, ensuring structured follow-ups on HR-related action points.

REQUIREMENTS
Education

• A bachelor’s degree in any HR/Administration or equivalent qualification/experience.

Experience

• Experience with MSF or other humanitarian NGOs is a must.
• Field experience with a humanitarian organization is a must.

• Pool Management or field HR experience is an asset.

Language

• Fluency in English (written and spoken)
• Knowledge of French and Arabic is an asset

Required Competencies:

• Planning & Organizing Level 02
• Teamwork & Cooperation level 02
• Networking & building Relationships Level 02
• Results & Quality Orientation level 03

Technical competencies

• Excel/Microsoft
• Dynamics, an asset
• PowerBi
• Sharepoints/One drive

Workplace: Position based in Amman

Duration: 12 months with possible extension

Mobility: Based in Amman with possible field visits

Personal competencies :

Excellent ability to work in a multicultural environment successfully and to demonstrate commitment and support for diversity, gender-responsive, inclusive, and non-discriminatory behavior and attitudes.

Applications (curriculum vitae in English + cover letter) must be submitted no later than the 05^th of April 2025. In the email subject line, please state the job title, MOBILITY MANAGER, in English.

Only shortlisted candidates will be contacted.

MSF values diversity and is committed to creating an inclusive working environment. We welcome applications from all qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, color or ethnic and national origins, religion or belief, or sexual orientation.

The protection of your personal data is important to MSF. By submitting your application, you consent to MSF using your personal data. For more information, please consult our privacy notice to job applicants.