helpdesk support

27/11/2024 www.arabjobs.com
Location :

Giza, Egypt

Job Category :

وظائف تكنولوجيا معلومات واتصالات

Job requirements

  • Negotiable

  • Computer Science, Information Systems

  • Min: No Experience Max: 1 Year

  • Senior

  • Min: 21 Years Max: 25 Years

  • Egypt

  • Full Time

  • Male

  • 1 Open Positions

  • Bachelor's degree

  • Any

  • Arabic - Native / Mother Tongue English - Very Good

  • Any

  • Any

Description

install, configure, and troubleshoot desktop hardware, software end-users
- respond to support network and service request in a timely and efficient manner , providing effective solutions with different platform
- Diagnose and resolve hardware and software issues related to desktop, laptops, printers, and other client
- Familiarity with network connectivity and Basic understanding of IT infrastructure components
- Help in installing applications and computer client
- remote troubleshooting sessions with end users
- Helping to create technical documentation and manuals
- Basic configuration, troubleshooting anti-virus programs

Job Skills

    - Bachelor's degree , preferably in computer science, information technology or related IT courses or equivalent experience
    - excellent problem-solving and multitasking skills
    - Knowledge of MS office excel ,word and outlook troubleshooting
    - knowledge of ERP optional
    - Basic understanding work group and active directory, DNS & DHCP
    - Experience with windows operation systems